Reservations and Supplements

When and How to Make a Reservation

We’ll make reservations for any customer who has purchased a rail pass or ticket from RailAgent.co.uk.

All reservation holders must be in possession of a valid rail pass or city-to-city ticket that covers the routing of the train they have reserved.  Reservations can be made online using the reservation request form.  Reservations may be made a maximum of 60 days in advance of the actual travel date, and it will be helpful to research the train schedules before making a request.

 

Reservations are required on:

·   Sleeping accommodations on all overnight trains.

·   High-Speed Trains (e.g. Eurostar, TGV, Thalys, ICE)

·   Long Distance and Express Trains throughout  Europe

·   Long Distance and Express Trains during high season (Jun-Sept)

Changing Reservations

Reservations are non-refundable and non-changeable.  

 

Seat vs. Sleeper Reservations

  • Private cabins include 1-2 berths in 1st class and 2-3 berths in 2nd class.
  • Sleeper prices are generally lower in Eastern Europe. Prices are higher on certain quality trains such as Hotel trains between France and Spain.
  • Couchettes are community cabins and include 6 berths in 2nd class and 4 berths in 1st class if available (mostly in France).
  • The £10 processing fee will be refunded if your reservation request cannot be fulfilled.
  • Prices are in Great British Pounds and are subject to change.

Please note:

When you book your tickets online, we do not charge a credit card fee or a booking fee, where the total booking value is over £500 (excluding tickets where a supplement is charged). However, all bookings made through our National Call Centre are subject to booking fees of between £3 and £21 depending on the value of tickets purchased plus a 2% credit card fee for payments made using a credit card.